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RETENTION + REACTIVATION

Patients who come back.

Cyra spots who’s slipping away, picks the right moment, and reaches out with a reason to return.

WHAT IT DOES

Inside Cyra

Churn detection

Flags patients drifting away before they’re gone.

Right-moment outreach

Times messages for when they’ll land.

Personalized reasons

Recalls, check-ups, offers — relevant to each patient.

Closes the loop

Hands re-bookings to Aria and Sonia.

HOW IT THINKS

Every step, on the record

01
Segment

Cohort analysis across the base.

02
Detect risk

Who is slipping away?

03
Pick the moment

When will a nudge work?

04
Reach out

A relevant reason to return.

05
Re-book

Hand to the team.

RESULTS

What changes

R$ 240kreactivated in 6 mo
+21%return rate
3xROI on outreach
Cyra — live console
Cyra — live console